Delivery Policy

At ShakerGainsKE, we are committed to delivering social media marketing services quickly, securely, and efficiently. This Delivery Policy explains how our digital service delivery process works, including order processing, estimated delivery times, delays, and user responsibilities.

1. Nature of Services

ShakerGainsKE provides digital social media marketing services including followers, likes, views, comments, shares, watch time, and other engagement-related services across various social media platforms. All services are delivered electronically and do not involve physical products or shipping.

2. Order Processing Time

Most orders begin automatically within seconds to a few minutes after successful payment confirmation. However, certain services may require additional processing time depending on:

• Current system load
• Service demand
• Platform restrictions
• Maintenance or technical updates
• Third-party provider response times

Processing times displayed on the website are estimates and may vary.

3. Estimated Delivery Timeframe

Delivery speed depends on the specific service selected. Some services are delivered instantly, while others may require several hours or days for full completion. Estimated delivery times are usually mentioned in the service description but are not guaranteed.

Factors such as order quantity, platform algorithm changes, account status, and external provider delays may affect completion speed.

4. Gradual & Drip-Feed Delivery

Some orders may be delivered gradually rather than instantly. This process, commonly referred to as drip-feed delivery, helps maintain more natural engagement patterns and may improve service stability on certain platforms.

Users acknowledge that gradual delivery may extend the overall completion timeframe.

5. Delivery Delays

Occasionally, orders may experience delays due to high demand, server maintenance, API interruptions, platform changes, or issues with third-party providers. ShakerGainsKE is not responsible for delays caused by circumstances beyond our control.

We appreciate your patience during such situations and will make reasonable efforts to complete delayed orders as quickly as possible.

6. Order Status Tracking

Users can monitor their order status directly through their ShakerGainsKE dashboard. Common order statuses include:

• Pending — Waiting to start
• Processing — Currently delivering
• Completed — Fully delivered
• Partial — Partially delivered with remaining quantity refunded as balance
• Canceled — Order canceled by system or support

7. Incorrect Order Information

Users are fully responsible for providing accurate and accessible information including usernames, profile links, post URLs, and order quantities. Orders submitted with invalid, incorrect, private, restricted, or inaccessible links may fail or complete incorrectly without refund eligibility.

Changing usernames, links, or account settings during processing may interrupt delivery and void refill or compensation eligibility.

8. Service Completion

An order is considered completed once the requested quantity has been delivered according to the service description. Minor fluctuations or drops may occur depending on social media platform behavior, algorithm changes, or account activity.

Services that include refill protection may qualify for refill requests during the eligible refill period.

9. No Guarantee of Exact Timing

While we aim to deliver all services within the estimated timeframe, ShakerGainsKE does not guarantee exact start times or completion deadlines. Digital marketing services are affected by external systems and platform limitations that are beyond our direct control.

10. Third-Party Platform Disclaimer

ShakerGainsKE is not affiliated with or endorsed by Instagram, TikTok, Facebook, YouTube, Twitter/X, or any other social media platform. Platform updates, policy changes, or account restrictions may affect service performance or delivery speed.

11. Support Assistance

If your order is significantly delayed beyond the estimated timeframe, you may contact our support team by opening a Support Ticket and providing:

• Your Order ID
• The affected service
• A description of the issue
• Relevant screenshots if requested

Our support team will review and assist you as soon as possible.

12. Policy Updates

ShakerGainsKE reserves the right to modify, update, or revise this Delivery Policy at any time without prior notice. Continued use of our services after updates are published constitutes acceptance of the revised policy.

13. Limitation of Liability

ShakerGainsKE shall not be liable for any direct, indirect, incidental, or consequential damages resulting from delayed delivery, platform actions, account restrictions, engagement drops, or technical interruptions related to third-party social media platforms.